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Shipping Policy

Last updated: 17 July 2026

Gruhome delivers in two ways: online orders for ready-made products purchased on this website, and project deliveries for custom work ordered through our showrooms or consultations. This policy covers both.

Online orders (ready-made products)

  • Made fresh for you. Our ready-made textile products (such as curtains) are stitched to order after you buy. Orders are typically dispatched within 2–3 business days.

  • Delivery time: usually 3–7 business days after dispatch, depending on your location. Tracking details are shared once your order ships.

  • Coverage: we ship across India. For a few remote pin codes delivery may not be feasible — if so, we'll contact you with alternatives or a full refund.

  • Charges: any shipping charge is shown clearly at checkout before you pay.

  • International shipping is not currently available.
     

Custom project deliveries (curtains, blinds, wallpaper, upholstery & more)

  • Delivery and professional installation by the Gruhome team are included in your project quotation. We currently install across Delhi NCR; for locations beyond NCR, speak to us and we'll confirm feasibility.

  • Your project timeline — from measurement and fabric selection to production and installation — is shared with you when you confirm the project, and our team keeps you updated at every stage.

  • Timelines are good-faith estimates; fabric availability from supplier mills can occasionally shift them. We'll always inform you proactively of any change.
     

Receiving your order

  • Please make sure your address, pin code, and phone number are correct at checkout — errors can delay delivery.

  • If the packaging looks damaged when it arrives, please photograph it before opening and write to us within 48 hours at hello@gruhome.in or on WhatsApp at +91 88260 09806. This helps us resolve transit damage quickly.
     

Delays
Delivery estimates may occasionally be affected by courier delays, weather, or events beyond our control. If your order is significantly delayed, we'll tell you — and you can always check with us on WhatsApp.

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